I signed in but see the wrong business
I see an empty dashboard
- Was it a different Google account? Signing in with another account creates a separate, empty business. Sign out and sign in with the account you used before.
- Are you in the right business? One person can belong to several. Use the business name at the top of the menu to switch.
I was invited but cannot see the business
- Sign in with the invited address. Use the Google account that uses the email address the owner invited. A different address will not see the invitation.
- Look for the invitation. You should see You’ve been invited. Click Accept.
- Still no invitation? Ask the owner to check under Members that it was sent to exactly that email address, and to invite you again if not.
I accepted the wrong thing
If you chose Create my own business instead, you now have your own empty business. Ask the owner to invite you again, and accept it this time. You can leave the empty business unused.
If none of these fix it, open a ticket with your sign-in email and the business name.