The payment link doesn't work

I don’t see Copy payment link

The button appears on unpaid invoices. A draft, a paid or cancelled invoice, or a quote does not have it. Change the status to Unpaid and save.

Copying fails

The page needs permission to use your clipboard. If you see an error, check the browser’s permissions, or try another browser.

My client cannot pay

• Is eSewa connected? Check Settings, in Payment Gateways. It must say it is connected, with a merchant code and secret key. See Let clients pay with eSewa.
• Test or Live? In Test mode real money cannot be paid. Switch to Live mode for real payments.
• Is the invoice still unpaid? A paid invoice has nothing left to pay.
• Is it the right link? The link of an invoice never changes. Use the one copied from that invoice.

The client paid but nothing shows

The payment is recorded after eSewa confirms it, which can take a moment. Open the invoice and look in the Payments card, then refresh. If it is still missing, open a ticket with the invoice number, the amount and the time the client paid.