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Troubleshooting for Image Tools
Fixes for common problems for Image Tools.
- Articles
- 2
- Last updated
- 8 Oct 2026
My file did not get smaller
1 min read
Why Compress sometimes keeps the original, and what to do instead: resize first, convert a PNG photo or start from the original file.
Image Tools can't open my file 1 min readWhat the error messages mean when a file is rejected, will not open, runs out of memory or is not an image, and how to fix each.